IT Audit and Consultancy

A Dubai latest take-off proves that information technology innovations accelerate business development and prosperity. Meanwhile, any technology could bring not only advancements but diverse risks and threats to business operations: from hacking to an inaccurate data output. We employ various means to detect and eliminate them and unite those means in IT audit and consultancy program. This service provides evaluation of IT system efficiency performance, its technological up-to-dateness and exposure to intrusion.

IT Audit packages

Please, click on the component to see the detailed description. Approximate price calculation is based on the venue size, excludes taxes and service charges

Small office:

  • 1 venue/office
  • 15-20 desktops/laptops
  • 1-2 servers
  • 5-6 network devices
Basic review of existing IT infrastructure

IT room: location and conditions in the rack cabinet and access restrictions.

Network: list of devices, condition and subnets.

Server infrastructure: hardware, roles and functional responsibilities (basic).

Peripheral and user devices: list of devices, conditions and network settings.

Telephony system: list of devices, conditions and network settings;

CCTV: list of devices, conditions and network settings.

Time Attendance and Access Control system: list of devices, conditions and network settings.

Storage systems: list of devices, condition and network settings.

Basic network inspection

Reliability, performance, integrity and vulnerability examination.

Excluding: servers, desktops/laptops, peripheral devices, CCTV, telephony and applications.

Medium office:

  • 1 venue/office
  • 20-25 desktops/laptops/user devices
  • 2-3 servers or virtual machines
  • 10-12 network devices
  • 20-25 IP cameras ( including NVR/DVR)
  • 15-20 telephony system devices (IP phones, PBX, gateways)
Deep and detailed review of the existing IT infrastructure

IT room: location, conditions in the rack cabinet, power, AC level and access restrictions.

Network: list of devices, conditions and subnets.

Wi-Fi system list of devices, conditions and network settings.

Server infrastructure: hardware, roles and functional responsibilities (advanced).

Peripheral and user devices: list of devices, conditions and network settings.

Telephony system: list of devices, conditions and network settings.

CCTV: list of devices, conditions and network settings.

Time Attendance and Access Control system: list of devices, conditions and network settings.

Storage systems: list of devices, conditions and network settings.

Advanced network inspection and examination (Fluke technology)

Network and WiFi devices status checkup: environmental limits, memory utilization, connection count, firmware updates and hardware errors. (Wi-Fi covered areas).

Physical/data link level inspection: condition of data/voice sockets, Ethernet and fiber cables, connectors and jacks, labels and tracing.

Analysis of network traffic: network traffic collection can be done by using different modern methods of data interception to detect anomalous network traffic which could indicate a potential security problem in a network or a violation of the corporate rules and reject unauthorized network connections.

Examination of network policies: subnets, VLANs, ACLs, Firewall rules and settings, IPS/IDS implementation, QoS, ICMP traffic, DNS lookups, DHCP service, system backups, AAA mechanisms and access restrictions, with the purpose of identifying risks of data tampering, data loss, leakages and vulnerabilities.

Advanced inspection and examination of server infrastructure, user devices and peripheral system

Hardware checkup (server): review of HDD, RAID status, CPU, RAM and network utilization. If the server is edging its limits, it may be required to plan for additional of resources to be installed on the server or even migration to a new server. Hardware errors, firmware updates and system backups. Readiness of backups to restore.

Inspection of infrastructure systems and policies: Active Directory rules and accounts, group policy and local policy. Reviewing user accounts (local laptop/desktop accounts, local server accounts) for compliance with the established rules and requirements of the company. Authentication rules and remote access restrictions. Backups, restore mechanisms, Antivirus systems and OS Updates. Making sure that company is not violating any rules and regulations (i.e. using malicious or pirated software, using company resources for illegal purposes). Determination and establishing levels of database/software/hardware/network access for employees, with intention to identify and reduce risks, reject unauthorized access and ensure data integrity.

Desktop/laptop, user devices checkup: verification of company desktops/laptops for hardware utilizations and errors. Also the system configuration and local group policies according to a role in a company infrastructure. Network settings. Employees credentials and access.

Storage system checkup (server, NAS, SAN, iSCSI): environmental limits, memory and storage utilization, disks health and RAID Alarms, network settings, credentials, access restrictions and privileges, with a view to identify risks of data tampering, data loss or data leakage and vulnerabilities.

Peripherals devices checkup (MFP, printers, scanners): identification of all peripheral devices and their functions in the IT infrastructure of the company. Inspection of devices status. Verification of device credentials, network settings, access restrictions and privileges for users and administrators. Checks of the network activity and network location of the devices in the company infrastructure according to security rules with intention to identify risks of unauthorized access and waste of company resources.

Telephony system inspection

Devices status checkup: environmental limits, memory utilization, firmware updates, hardware errors (PBX, gateways, IP phones, base, DECT phones and software phones).

Inspection of infrastructure and policies: inbound and outbound calls rules, IVR messages settings, groups, extensions, conference calls, voice mails and records settings, network settings, system backups, credentials and access restrictions with intention to identify risks of call records integrity or leakage.

CCTV system, Time Attendance and Access Control system inspection

Devices status check-up: condition of equipment, firmware updates, hardware errors (IP cameras, NVR/DVR and access control system).

Examination of systems status and policies: network settings, storages, authentication mechanisms  and access restrictions, video and time attendance records, system backups, covered areas and quality of records (CCTV) to mitigate risks and detect unauthorized changes in settings or records.

Report delivery

Preparation of detailed report with informative IT infrastructure map (Layer 2, 3) and upgrades and maintenance IT infrastructure solutions.

Engage our engineer for an expert say

We value your privacy. None of the details supplied will be shared with external parties

Implemented projects

The management of the Claw BBQ restaurant (Whissle Group) had encountered several critical issues with an internal network and WiFi system. Parasol Software IT team had been invited to conduct the IT аudit of the existing IT system and to plan for the required upgrades. Based on the IT audit report, it was decided to update the IT infrastructure, wired network and WiFi system. The project was completed in 2 days. IT system was upgraded according to the new design and modern network devices. The upgrade allowed to improve performance, security, usability, reliability, and integrity of the whole IT Infrastructure.

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See how other components can improve your business

Outsourcing IT Support

Full IT Infrastructure Implementation

IT Support

IT audit examines IT structure, operations and components. The process itself is based on IT controls audit – evaluation of internal system control measures. These measures are designed within the organization infrastructure, and used to monitor protection, confidentiality, integrity, functioning and availability of  IT assets. Scrutinizing IT controls performance we can reach a conclusion: whether or not the whole IT system is competitive and works towards company goals. The latter answer calls for a plan of reinforcing actions to be developed and implemented.

Numerous IT audit steps to minimize business risks

  • Information integrity and classification.
  • Unauthorized changes detection/prevention.
  • Data tampering, loss and leakage reduction.
  • Evaluation of company capability to protect its information assets.
  • Key technology risks determination.
  • Hardware/software testing and configuring to improve performance.
  • Incidents root determination for further elimination.

Choosing a trustworthy IT audit company in UAE to access your inner IT process is a delicate decision. An IT audit consultant should not only be a reliable, knowledgeable and analytically-minded person. A proficient IT audit specialist has to be keen on understanding company goals and objectives first. Such strategy allows Dubai-based Parasol Software experts to accurately identify information technology breaches, bearing business risks even when they’re not very obvious. We are ready to engage all our skills to provide you with high-end IT audit service in UAE and ensure your business stability and competitiveness.