IP telephony solutions

To maintain your business machine in a good shape you need to ensure a proper connection in the inner clockwork and with an outer world.

IP telephony (Internet Protocol telephony) is a group of technologies that allows the use of the Internet Protocol connections to exchange voice, fax, and other types of messages and information. IP telephony solution is a significant part of the convergence of computers, telephones, and television into a single integrated information environment. Its challenge is to deliver voice, fax, or video data packages in a dependable flow to the user.

IP Telephony system is necessary for any company to create an effective communication infrastructure. It allows employees working in Dubai, UAE, or elsewhere in the world to communicate without any time or location restrictions. You can interconnect a disparate branch network that are located in different regions and allow for conferences and meetings to be held online, calls forwarded automatically to the right subscribers and make other quick communication actions. Corporate VoIP solutions are indispensable means to be receptive to the clients and partners and to track services’ quality.

Voice IP solutions allow to record all the calls for further monitoring and analysis in good quality and virtually unlimited volumes. An own PBX VoIP provides you with an ability to build a virtual network that unites the company’s branches quickly, efficiently and with minimal hardware costs.

Main advantages of IP telephony solutions:

  • low cost;
  • excellent communication quality;
  • acceleration of communications between employees in the office;
  • high functionality and scalability.

Industries most often to use IP telephony solutions

Our partners

Engage our engineer for an expert say

We value your privacy. None of the details supplied will be shared with external parties

Planning and design of IP Telephony system should always be done in accordance to the current requirements and with a view to the growth prospects. Properly designed and implemented system paired with competently chosen hardware and equipment will ensure that your system will be the best business VoIP solution, suited exactly for your company needs.

Parasol Software is an established phone system solutions provider. Our specialists will do the planning, arrange an initial setup, configure employees access, integrate different sites, track and manage performance indicators and provide all the other services required. We supply the best newfangled hardware and equipment from the all of the recognized manufacturers, including GrandStream, UniFy, Synway, Sangoma, FreePBX, Asterisk, Elastix, etc.

IP telephony features:

  • Call forwarding within the office.
  • Ring Groups  — allow to route a call to several additional numbers simultaneously or create a queue. This feature has to increase the likelihood of keeping a valued customer on a line.
  • Calls recording and storing phone conversations records.
  • Incoming calls redirection to any external landline or mobile number. This feature is essential not to miss any important call when no one is in the office.

IP telephony systems components

Hardware

  1. L2 devices – IP PBX/L2 Switch with PoE.
  2. Edge devices – IP phones.
  3. Cables and Connectors – Ethernet/RJ45.

Management

  1. Design: telephony system/extension numbers system.
  2. Fault Management.
  3. Authentication/Authorization.
  4. Configuration Management.
  5. Performance Management.

Basic IP telephony solutions implementation

 

Please, click on the component to see the detailed description. Hardware price is approximate, while the final will be based on the venue size. Management is a customized service, its cost will be calculated individually for each client on request.

Small business

  •  10-20 employees company size;
  •  2 or more landlines to distribute inside for more convenient and effective use;
  • 10-20 concurrent calls/edge devices.
GrandStream UCM6204 4 line IP PBX1650.00
DeviceDescriptionQtyApproximate price AED
GrandStream UCM6204 4 line IP PBX

Secure and reliable UCM6200 series delivers enterprise-grade features without any licensing fees, costs-per-feature or recurring fees.

  • Up to 500 users
  • 30 current calls
  • 4 PSTN trunk FXO ports

Built-in recording server

11 650.00
GrandStream GXP1625 IP Phone 3 300.00
DeviceDescriptionQtyApproximate price AED
GrandStream GXP1625 IP Phone

A standard Basic IP desktop phone to keep employees connected and productive:

  • 2 SIP accounts, 2 line keys, 3-way conferencing, 3 XML programmable context-sensitive soft keys
  • Dual-switched 10/100 Mbps ports, integrated PoE
  • HD audio on speakerphone and handset
  • EHS support for Plantronics headsets

Up to 500 contacts, up to 200 records of the call history

153 300.00
UniFy Managed PoE+ Gigabit Switch US-16 150W1 250.00
DeviceDescriptionQtyApproximate price AED
UniFy Managed PoE+ Gigabit Switch US-16 150WThe UniFi Switch is a fully managed, PoE+ Gigabit switch, delivering robust performance and intelligent switching for growing networks.11 250.00
Subtotal for hardware:6200.00
Initial configuration

Configuration of ring groups, extension numbers, recording and storing phone conversation in PBX storage or external storage, incoming calls transfer to any external landline or mobile number — essential not to miss any important call even if no one is in the office.

IP phones configuration

Configuration with regards to the functions and permissions for every employee.

Subtotal for management:on request

Medium business

  • 100-150 employees company size.
  • Several venues to be integrated into one efficient infrastructure.
  • 2 or more landlines per venue to distribute inside for more convenient and effective use.
  • 40+ concurrent calls/edge devices.
GrandStream UCM6204 4 line IP PBX 2 500.00
DeviceDescriptionQtyApproximate price AED
GrandStream UCM6208 8 line IP PBX

Secure and reliable UCM6200 series delivers enterprise-grade features without any licensing fees, costs-per-feature or recurring fees:

  • Up to 800 users
  • 100 current calls
  • 8 PSTN trunk FXO ports

Built-in recording server

12 500.00
GrandStream GXP1625 IP Phone 6 600.00
DeviceDescriptionQtyApproximate price AED
GrandStream GXP1625 IP Phone

A standard Basic IP desktop phone to keep employees connected and productive:

  • 2 SIP accounts, 2 line keys, 3-way conferencing, 3 XML programmable context-sensitive soft keys
  • Dual-switched 10/100 Mbps ports, integrated PoE
  • HD audio on speakerphone and handset
  • EHS support for Plantronics headsets

Up to 500 contacts, up to 200 records of the call history

306 600.00
UniFi Gigabit Switch 48 (500W) Managed PoE+ 2 850.00
DeviceDescriptionQtyApproximate price AED
UniFy Managed PoE+ Gigabit Switch US-16 150WThe UniFi Switch is a fully managed, PoE+ Gigabit switch, delivering robust performance and intelligent switching for growing networks.12 850.00
Subtotal for hardware:11350.00
Initial configuration

Configuration of ring groups, extension numbers, recording and storing phone conversation in PBX storage or external storage, incoming calls transfer to any external landline or mobile number — essential not to miss any important call even if no one is in the office.

IP phones configuration

Configuration with regards to the functions and permissions for every employee.

System unification

Integration of all of the separate sites into a unified system through a virtual enterprise network.

Subtotal for management:on request

IP telephony systems vendors

GrandStream, UniFy, Synway, Sangoma, FreePBX, Asterisk, Elastix.

EMERGENCY IT